Privacy policy

Last updated: May 2023

Summary

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We have no desire to trick you into agreeing to something you might later regret.

Why we value your privacy

We value your privacy as much as we do my own. we have committed to only collecting the bare minimum data and keeping this information safe. We will never use your personal information for any reason other than why you gave it, and we will never give anyone access to it unless we are forced to by law.

How we collect information

Our website does not use scripts or native social media ‘like’ or ‘sharing’ buttons, which build profiles of your internet activity. But we do use cookies for analytics so that we can track the performance of the website to optimise it for SEO.

If you are looking for a copywriter to help with a project, you can submit an enquiry through the website.

Information we hold

If you submit an enquiry through the website, we will only collect your name and email address.

Who has access to your information

As soon as you make an enquiry, your information is shared with an appropriate wordsmith in the Wonderful World of Words, who is best placed to help with your requirements.

Where your information is stored

Information is stored and shared in Microsoft365. Once it has been passed to the appropriate wordsmith in the Wonderful World of Words, your data is deleted from our systems.

Once your personal wordsmith responds to your enquiry, your data will then be governed under that individual’s privacy policy.

What your information is used for

Your information is only used so we can respond to your enquiry.

Who is responsible for your information in the Wonderful World of Words

Our founder, Alice Hollis, has responsibility for your data. If you have any questions or concerns, she can be contacted:

By email: hello@alicehollis.co.uk
By phone on 07853 351 280

The steps we take to keep your information private

Your information will only be stored and shared in Microsoft365, which is password protected. Passwords are stored in an encrypted password manager. We also use a different, randomly generated password for each service, and never use the same password twice.
Computers and devices are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity.

How to complain

If you’ve any reason to complain about the way we handle your privacy, please contact Alice Hollis:
By email: hello@alicehollis.co.uk
By phone on 07853 351 280
By post: Alice Hollis Ltd., Suite 1, The Courtyard, The Old Monastery, Windhill, Bishop’s Stortford, Hertfordshire, CM23 2ND.

Changes to the policy

If the contents of this policy changes, those changes will become effective the moment they are published on the website.